Our Policies

At CanvaEdu, we are committed to maintaining transparency, protecting your privacy, and ensuring fair usage of our resources. Please read through our policies to understand how we handle your data and the terms of using our services.

Fair Usage Policy

To ensure a fair experience for all users, we have implemented the following usage guidelines:

Thank you for cooperating with our fair usage policy to ensure equitable access for all educators and students.

Team Membership Policy

Please note that team membership is not permanent. Members will be retained on the team for a duration of 6 months or 1 year, depending on availability and usage. After the membership period, new users will replace existing ones to provide equal opportunities for others.

If you would like to leave the team, please submit a request through our Contact Us page. Include the following details in your request:

  • Your Name
  • Your Email Address
  • A message indicating that you would like to leave the team

Once we receive your request, we will process it and notify you when your removal from the team is complete.

Backup Reminder

Since team membership is temporary, it's essential to back up your important projects before your membership ends. Here’s how you can ensure your work is safe:

  • Export your projects to your local device.
  • Save copies to a secure cloud storage location.
  • Regularly check your project backups to ensure they are up-to-date.

Backing up your work ensures that you can access your designs even after your membership ends and you are removed from the team.

For further questions, to join the team, or to leave the team, please contact us through the Contact Us page. Your cooperation is appreciated!

Privacy Policy

We value your privacy and are dedicated to protecting your personal information. Below are the key aspects of our privacy policy:

For detailed information, please refer to our Full Privacy Policy.

Terms of Use

By using our platform, you agree to adhere to the following terms and conditions:

Please review our Full Terms and Conditions for more details.

Backup Reminder Policy

As part of our commitment to secure and uninterrupted access to your projects, we strongly recommend the following:

For tips on how to back up your projects, please visit our Support Page.

Contact Us

If you have any questions or concerns about our policies, feel free to reach out to us.

Contact Support